Your company's knowledge, answered by AI.
Lumora answers every question from your docs with sources you can trust, runs your support inbox and sales pipeline, and gets the follow-up work done for your whole team.
- Answers with citations
- Acts in your tools
- Live in minutes
Built for fast-moving support, sales and ops teams
One assistant that knows and does
Lumora combines retrieval-augmented answers with an AI-native CRM, help desk and team admin, so questions turn into finished work.
Lumora
Annual plans can be refunded within 30 days1 and are prorated after that for Enterprise accounts2.
Answers with receipts
Every answer links back to the exact page, paragraph and document it came from — so your team can trust it and verify it in one click.
- Understood request
- createTicket · P2 · Support
- draftEmail → customer
Agents that take action
Lumora doesn't stop at answers. It opens tickets, moves deals, drafts replies and books follow-ups in your CRM through tool calls.
MCP server & REST API
Connect Claude, Cursor or your own scripts to the CRM with scoped API keys. Same rules, same audit trail.
Private by design
Multi-tenant isolation, five roles enforced on the server, admin "view as", rate limits and an audit log of every change.
Bring any model
Swap between providers with one setting. Automatic fallback keeps answers flowing.
Questions resolved
94% +12%
A CRM that tells you what to do next
Pulse watches SLAs, stalled deals, hot leads and at-risk accounts, and an AI briefing turns them into a prioritized plan for the day.
From scattered docs to answers in three steps
No training runs, no data science team. Connect what you already have and Lumora does the rest.
- 1
Connect your sources
Upload PDFs and docs or point Lumora at your help center. Files are parsed, cleaned and split into meaningful passages.
handbook.pdfpricing.mdsecurity-policy.docx - 2
Lumora builds a knowledge index
Each passage is indexed for retrieval and tagged with its source, so every answer can be traced back to where it came from.
1,284 passagesranked retrievalsource metadata - 3
Ask, verify, act
Your team asks in plain language. The agent answers with citations and can open tickets, draft emails or book meetings for you.
cited answerstool callshuman-in-the-loop
Watch it think, cite and act
A real workflow from a support team: answer a policy question with sources, then hand the follow-up to the agent.
Simple pricing that scales with you
Start free. Upgrade when your team is ready for agents.
Starter
For individuals exploring an AI knowledge base.
- 1 workspace
- 50 documents
- 200 questions / month
- Cited answers
- Community support
Pro
For teams that want answers and automated follow-ups.
- Unlimited workspaces
- 5,000 documents
- Unlimited questions
- Agent actions (tickets, email, meetings)
- Analytics dashboard
- Priority support
Enterprise
For organizations with security and scale requirements.
- SSO & SCIM
- Custom data retention
- Dedicated model deployments
- Audit logs
- 99.9% uptime SLA
The teammate who has read everything
Our support team stopped digging through five tools. Lumora answers with the exact policy page and opens the ticket for us.
Maya Chen
Head of Support, Kitelane
Citations were the unlock. Legal signed off in a week because every answer is traceable to a source.
Daniel Okafor
COO, Polarbyte
New hires ask Lumora instead of pinging seniors. Onboarding got noticeably faster in the first month.
Sara Lindqvist
People Ops Lead, Ferncloud
The analytics show exactly which docs are missing. We fixed our biggest knowledge gaps in two sprints.
Omar Haddad
Product Ops, Moonshift
Switching models is one dropdown. When one provider rate-limits us, the fallback just keeps working.
Priya Raman
Engineering Manager, Arcwell
It feels like a teammate who has read every document we ever wrote — and actually remembers it.
Lucas Moreau
Founder, Tidewater
Questions, answered
Everything you need to know about how Lumora works.
Give your team answers they can trust
Spin up a workspace in minutes. No credit card, no setup call.